Privacy Policy

Trademarks, Copyrights and Restrictions

All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Only Care, its related companies or by other parties that have licensed their material to Only Care. Material on onlycare.com.au or any Web site owned, operated, licensed or controlled by Only Care is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Only Care. Use of the materials on any other Web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Only Care copyrights, trademarks and other proprietary rights, and is prohibited.

Collection and Use of Information

Only Care collects personal data for the purpose of providing a specific product or service requested by the customer. Certain information may be required in order to provide this product or service, such as full name of customer and recipient, authorised users, e-mail address, billing address and contact phone numbers.

The information collected may also be used to inform the customer of additional products and services, which may be of interest to them. All marketing material sent to the customer will include an option for the customer to request removal from mailing or contact lists for any future marketing.

Disclosure of Information

Only Care will not disclose any personal information such as your name, address, email, telephone number to any person outside of the company, unless the customer has authorised us to do so or unless required by law to disclose such information. Furthermore, under no circumstances will Only Care sell or receive payments or services for disclosing customer’s personal information to any partner or external company.

Cookies

A ‘cookie’ keeps track of the information you provide such as the products in your shopping cart. Only Care use cookies to let us know that you are a prior customer and to provide certain features such as member options. We do not store any personal or financial information about you using cookies.

Anonymity

Only Care customers have the right to remain anonymous except in circumstances where personal information is required to complete a credit card or account transaction. Only Care will not disclose the sender information to the recipient unless specifically requested to do so by the customer.

Privacy in email

In email communications, there has always been, and always should be, an expectation of privacy between the sender and the intended recipients of a message. Privacy is compromised, however, if personal information or private email content is shared with parties other than the sender and intended recipients without their consent. Only Care does not share or reveal email content or personal information with third parties. Email messages remain strictly between the sender and intended recipients.

Browsers

The Only Care website looks best using the latest versions of Firefox or Chrome browsers but also supports Internet Explorer 11.0 and above.

Trouble Shooting

If you are having difficulties accessing the site or parts of the site check that:
1. Your cookies and javascript are enabled
2. Your cache is cleared
3. You haven’t bookmarked secure pages
4. You have refreshed the page

If you are still experiencing difficulties send an email to our web support area, providing as many details as possible to ensure a prompt and accurate response.

IP Address

For customer security, your IP address has been logged and will be recorded with your purchase details.